Keynotes and Talks at Conferences

Here are some of the talks that I currently offer:

• If the Users Can’t Use It, It Doesn’t Work
  An introduction to usability and user experience (UX)

• UX Paradise: Draining the UX Swamp
  The story of the specific steps that Delta Market took to increase its UX maturity

• UX Paradise: A Day in UX Paradise
  The story of a day at Delta Market, an organization at the highest level of UX maturity

• Ethical Dilemmas in User Experience: YOU are the Judge

• “Five Users are Enough to Catch 85% of the Usability Problems” — and Other Controversial Beliefs About Usability Testing

• The Testament of a UX Professional
  Eight important lessons that my long career in UX have taught me.

You can see recordings of some of these talks on the Videos page, which also links to further talks.

All my keynotes and talks include audience participation to reinforce learning, often by using a smartphone to vote on multiple-choice questions