Dialog Design DialogDesign ved Rolf Molich English English Dansk Dansk
DialogDesign, Skovkrogen 3, 3660 Stenløse, Denmark, dialogdesign@dialogdesign.dk, +45 4717 1731
Free Resources CUE Products Events Books About DialogDesign
Usability testing Expert review Task Performance User centered design Courses Quality Prices

Products

What Do You Need?

 

Getting started with usability

 

 

 

Developing a usable product

 

 

 

 

Inspiration

 

Increased efficiency,

Usability measurements

 

Unbiased usability evaluation

 

 

Reducing the load on your own usability staff

 

 

Consistent design

 

 

Develop the skills of your own usability staff

 

A person to ensure that users get heard

 

Quality management


 

 

 

In all our products, we emphasize quality.

 

We suggest:

 

Talks and courses

Usability testing

Coaching for your staff

 

User-Centered Design

Users' advocate

Usability testing

Expert review

 

Consultancy

 

Task Performance Indicator (TPI)

 

 

Usability testing

Expert review

 

Usability testing

Expert review

User-Centered Design

 

Standards

Users' advocate

 

Coaching for your staff
Courses (advanced)

 

Users' advocate

 

 

Task Performance Indicator (TPI)



Products and Unproducts

DialogDesign distinguishes between products and unproducts. Unproducts are methods that we don't use, which include

·      Focus groups

In our experience, focus groups are useless for usability because they provide opinions, not actual behavior. Interview, observation, and test of real users provide results that are much more useful and reliable.

·      Eye-tracking

DialogDesign has compared eye-tracking to traditional usability testing. In CUE-6, team G used eye-tracking while all the other teams used traditional usability testing or expert reviews. The results indicate that eye-tracking is smart, but that it hardly provides results superior to traditional usability methods.

·      "Voodoo methods"

“Voodoo methods” is a common term for questionable usability methods invented by slick consultants. In fact, voodoo methods hardly foster real usability at all. The concept “voodoo usability” was introduced in an article by Jakob Nielsen.




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